Frequently
Questions
Here are some of Frequently Asked Questions (FAQs) by the users of our service at BodaBay:
Booking is simple! Open the app, enter your destination, confirm your pick-up location, and choose your payment method. A driver will be assigned instantly.
BodaBay App offers boda (motorbike), Bajaji and car rides, depending on your location and preference.
Currently, we accept cash payment. This is the current convenient way for the locals.
Simply sign up through our website or app, upload your documents, and our team will guide you through the onboarding process.Here you can start!
Yes, all drivers are verified, licensed, and rated by riders. Your safety is our top priority.
Your safety matters to us. Our support team is available 24/7 to assist with any concerns and ensure every ride is as safe and smooth as possible. We're committed to continually improving your experience.
Driver ratings are assessed based on multiple criteria, including passenger reviews, the frequency and nature of complaints, and the driver's overall safety and service record.
In the event of an injury during a BodaBay ride, you may have the right to pursue a personal injury claim. Please notify local authorities and medical services immediately if needed, and report the incident to us through the app as soon as possible.
If you observe any unsafe riding behavior, kindly report it through the in-app support feature or on our website. We are committed to promptly investigating and addressing all concerns.
Earn money with BodaBay!
Join BodaBay as a driver and start earning on your own schedule. Enjoy flexible hours, reliable support, and steady income by providing safe rides across Zanzibar.
Download our App
Reliable, safe, and efficient rides across Zanzibar islands. Trusted drivers, easy booking, and seamless travel.
Download
BodaBay
App
Today!
